Effective Date: June 1st, 2023
Information We Collect
a. Personal Information:
When you register for an account, we may collect your name, email address, and password.
If you choose to use social media accounts to sign up or log in, we may collect certain information from those accounts.
When you request recommendations or other services, we may collect your location data, travel preferences, and other relevant information.
If you participate in contests or surveys, we may collect your responses and related information.
b. Usage Information:
We may collect information about how you use the Website, such as the pages you visit, the features you use, and your interactions with the content.
c. Device and Log Information:
We may automatically collect information about your device, including IP address, browser type, operating system, and other technical information.
How We Use Your Information
a. Personalization and Recommendations:
We use your information to provide personalized recommendations for places to stay, eat, visit, play, and shop, based on your preferences and location.
b. Account Management:
We use your personal information to manage your account, communicate with you about your account, and provide customer support.
c. Service Improvement:
Your information helps us analyze and improve our services, including the Website's functionality, content, and user experience.
d. Marketing and Communications:
With your consent where required, we may send you promotional materials, updates, and newsletters related to RoomService.com. You can opt-out of marketing communications at any time.
e. Legal Compliance:
We may use your information to comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of others.
Data Sharing and Disclosure
a. Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating the Website, processing payments, conducting surveys, or providing customer support. These providers are obligated to protect your information and comply with applicable privacy laws.
b. Business Transfers:
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.
c. Legal Requirements:
We may disclose your information if required to do so by law or in response to valid legal requests.
Your Data Rights
a. Access and Rectification:
You have the right to access and update your personal information through your account settings.
b. Data Portability:
You have the right to request a copy of the personal information we hold about you in a machine-readable format.
You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
d. Objection and Restriction:
You can object to the processing of your data in certain circumstances and request restrictions on its processing.
e. Consent Withdrawal:
If we rely on your consent for processing, you have the right to withdraw it at any time.
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
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